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Assistant Front Office Manager Holiday Inn Coventry M6 J2, Hinckley Road, Coventry, West Midlands, CV2 2HP

As Assistant Front Office Manager you will support the Front Office Manager with the reception, nights and porterage team across thishotel.

Your role will be to deliver exceptional customer service and maintain the brand requirements in regards to Front Office. You will liaise closely with the Front Office Manager, housekeeping and maintenance teams to ensure that bedroom comfort and cleanliness is maintained.

You will be responsible for ensuring accurate billing and front desk accounting to ensure that all guests’ bills are accurately prepared prior to check out.

You will assist with recruitment and training of the front of house team and driving their engagement within the hotel.
We are looking for someone who can make this role their own and add their own individuality and personality to the role, whilst maintaining the brand standards required and delivering exceptional hospitality.

Previous experience of working in a 3 star branded hotel would be an advantage.
Use of Opera v5 would be beneficial.
In return we offer 28 days holiday
Access to a pension scheme
Free uniform and meals whilst on duty
Access to hundreds of room discounts worldwide

Holiday Inn Coventry M6 J2
Hinckley Road, Coventry, West Midlands, CV2 2HP

  • Job Ref INT2712
  • Branch Holiday Inn Coventry M6 J2
  • Location Holiday Inn Coventry M6 J2, Coventry
  • Salary/Benefits Competitive Salary
  • Contract type Permanent
  • Hours Full Time
  • Hours per week 40
  • Posted date 15/05/2018
  • Closing date 28/06/2018

Within 5 miles of Coventry city centre, this low-rise, redbrick hotel off the M6 motorway is 6 miles from the Ricoh Arena.

The bright, relaxed rooms provide Wi-Fi (fee), flat-screen TVs, minifridges, and tea and coffeemaking facilities, as well as 24-hour room service. Kids 17 and under stay free when sharing with an adult.

The hotel offers complimentary parking and full English breakfast. There's also a relaxed restaurant, a coffee lounge and a bar, plus a health club (fee) with an indoor pool, a whirlpool and an exercise room. Other amenities include a business centre and 18 meeting rooms.