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Banqueting Attendant Crowne Plaza Felbridge - Gatwick, London Road, East Grinstead, Sussex, RH19 2BH

Our stylish hotel offers a fun and relaxed atmosphere for guests to kick back and relax during their stay - and it's a really great place to work too! 

If you like working evenings you’ll love the buzz of our restaurant and bar - serving a delicious range of meals and snacks with a great selection of wines, beers and drinks.  If your bright in the early mornings you’ll love working on our breakfast team!

Role & Responsibilities:

  • Work within the team on duty to ensure that all brand standards are met and provide exceptional levels of guest service. Your responsibility is to ensure that each guest has a problem free stay without any issues so they can relax and enjoy their time at our hotel.
  • To host breakfast and dinner, making sure guests are greeted with a warm smile, the buffet offering is to standard, and that the restaurant is clean and tidy at all times.
  • Be fully conversant with and ensure all ‘shift procedures’ are carried out during your shift (either Early or Late) within the Restaurant. This includes following procedures for opening shifts, cash handling, guest satisfaction, security, telephone policy, cashing up and closing a shift.
  • Responsibility must be taken for any problems or queries that arise during your shift, to either resolve them yourself or seek assistance from the Guest Service Manager on duty.
  • Be fully aware of the hotel product, facilities and services available in all departments and all relevant cost and prices. Roles are available in the lobby, restaurant and Hotel entrance areas to provide prompt and friendly service at all times.

Role Requirements:

  • Ideally you will have worked in a hospitality/food and beverage environment and be able to demonstrate initiative.
  • You will be someone who has a reputation for delivering great service and being fun to work with.
  • You will be committed to working on a weekly rota basis, which includes shift work and working weekends.
  • We don’t need you to be fully trained in systems and procedures, but we do need you to want to do a great job


In exchange for your hard work and dedication we offer a comprehensive benefits package which includes:

  • Discounted Hotel Room Rates worldwide
  • Free meals on duty
  • Uniform
  • Free use of Fitness facilities
  • Employee Assistance Programme

We focus on personality when recruiting new Team members. We seek individuals with creativity, a ‘thinking outside the box’ approach and the desire to be the very best in everything they do.

Think you have that 'sparkle' and 'can-do' attitude we look for in all of our Team?

Then we want to hear from you!


Crowne Plaza Felbridge - Gatwick
London Road, East Grinstead, Sussex, RH19 2BH

  • Job Ref INT2546
  • Branch Crowne Plaza Felbridge - Gatwick
  • Location Crowne Plaza Felbridge, West Sussex
  • Salary/Benefits Competitive Salary and Hotel Benefits
  • Contract type Permanent
  • Hours Part Time
  • Shift pattern Combination of early and late shifts including weekends
  • Hours per week 0
  • Posted date 28/07/2018
  • Closing date 31/08/2018

Whether you are travelling for business or pleasure, you will appreciate the excellent range of facilities at the Crowne Plaza Felbridge-Gatwick hotel. The hotel boast 116 modern and stylish bedrooms, a relaxing spa and boutique gym, Bay Tree restaurant, QUBE bar and 8 purpose built meeting rooms.

Located less than 10 miles from Gatwick Airport, Crowne Plaza Felbridge-Gatwick is a convenient base for both business and leisure, within easy access of the M25 and M23.

The hotel is easily accessible by car - we offer free parking and also public transport: buses that stop just outside the hotel and the East Grinstead train station.

It is also located close to many fantastic local attractions including the Bluebell Railway, Ashdown Forest, Tullys Farm, Lingfield Race Course, Chartwell House (home of Winston Churchill) and has direct links to London.