13442 http://careers.interstatehotels.co.uk/job-details.aspx?jobid=13442 false

Bar Supervisor Jean-Christophe Novelli Belfast, AC Hotel by Marriott Belfast, City Quays, Belfast Harbour, Belfast, County Antrim, BT1 3AL

Want to be part of something new and exciting. Then look no further why not join the fabalous new team at AC Hotel Belfast - a Marriott hotel. Reporting to the Restaurant Manager, you will be responsible for all aspects of bar service while assisting with asoects of management in the bar.

You will maintain consistent standards of service, ensuring guest satisfaction whilst creating a working environment that supports organisational values.

You will have strong interpersonal skills and have an interest in coaching & developing our team of F&B Assistants .

Requirements

Key responsibilities will include:

  • Be the manager on shift during service.
  • Be present to meet and greet customers checking requirements and passing on relevant information (e.g. fire evacuation procedure, message system, etc.).
  • Check and monitor that all beverages and food items are prepared and served according to company standards and within statutory regulations - maintaining customer satisfaction at all times.
  • Have full product knowledge of the facilities offered at the hotel.
  • Train staff on promotions, including drinks and bar snacks.
  • Positively dealing with and learning from customer complaints and comments.
  • To support with initiative and commitment to the overall objectives of the business in terms of revenue, costs and teamwork.

Applicants will have good all round bar skills. Being a natural people person who can build rapport with guests and staff you will supervise staff on your shifts to ensure a consistently high service delivery and guest satisfaction.

You will be confident with people face-to-face, be able to sell and think on your feet
You should enjoy the physical nature of the job, enjoy being part of a team, have a flair for customer service and take satisfaction in a job well done. You should have relevant previous experience

You must be over the age of 18 years; as you will be required to work in the Bar and employment is subject to a basic disclosure check.

Hours: average of 40hrs PW on a rota basis (including various shifts - lunch, dinner, weekends and bank holidays).

Benefits:

  • Excellent Staff hotel & F&B rates across the Brand and Interstate managed hotels portfolio
  • Pension
  • Great training and development opportunities with Marriott
  • Employee Assistance Programme (24 hour helpline)
  • Free car parking

 

Jean-Christophe Novelli Belfast
AC Hotel by Marriott Belfast, City Quays, Belfast Harbour, Belfast, County Antrim, BT1 3AL

  • Job Ref INT2881
  • Branch Jean-Christophe Novelli Belfast
  • Location Jean-Christophe Novelli Belfast, Belfast
  • Salary/Benefits Competitive Salary
  • Contract type Permanent
  • Hours Full Time
  • Hours per week 40
  • Posted date 16/05/2018
  • Closing date 18/06/2018