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The View Hotel EastbourneConference and Banqueting Manager

The role of Conference & Banqueting Manager to ensure the smooth running of the Hotel’s function room space providing a positive all round guest experience.

Key Responsibilities

  • Communicate with the Meeting and Events Team and attend daily meeting to receive updates on business.
  • Attend weekly operations meetings to receive function sheets.
  • Plan your day to enable set up and conference room turnaround in a timely and efficient manner. Ensure room layouts are set according to the function sheet requirements and all equipment is in place and working for guest arrival.
  • Be knowledgeable on the set up and use of all audio & visual equipment.
  • Ensure that teas and coffees are prepared and served on time to conference delegates.
  • Presentation must be of a high quality and all guest requirements met.
  • Ensure that when dismantling conference rooms and moving furniture that all health and safety standards are met. Furniture should be stored in the allocated areas and stacked safely.
  • Meet & Greet all conference and event’s organisers to confirm meeting or event requirements, final numbers for correct billing, break times, dietary requirements and fire safety regulations.
  • Man the conference reception desk to assist with any other requests.
  • Assist in the running of banqueting events taking place as required.
  • Ensure all mis-en-place is prepared for each event service ready for the meeting/event as per agreed standards.
  • Carry out a pre-service brief with the team members on-shift prior to each banqueting event service.
  • Supervise and ensure a smooth service operation.
  • Ensure a full clear down and re-set procedure is followed after each banqueting event service.
  • Develop a good relationship with the Kitchen team to ensure guest requirements are met.
  • Ensure each guest visiting receives the best possible experience – we must get the ‘basics’ right, every time and anticipate our guest requirements.
  • Support the iFAB initiatives to ensure staff are upselling to enhance the guest experience during the visit.
  • Ensure new team members are trained in line with the Skills Training Plan for their role.
  • Actively participate in Team meetings held by the Food & Beverage Team Manager, taking the lead on areas as required.
  • Accurately assess the needs of the business in terms of staffing levels/rosters.

About the Hotel:

On the coast at Eastbourne, The View Hotel offers 126 modern en-suite rooms, most of which have balconies and sea views. Situated on the main promenade, the beach is just a stone’s throw away.

Bedrooms are air-conditioned and many have stunning views across the English Channel. All have bathrooms with bath and shower. TVs, hairdryers, irons, and free Wi-Fi are also provided.

With stunning sea views, The View Hotel Restaurant serves tasty, traditional English food in a friendly and relaxed atmosphere.

The Vista Bar and Lounge is a relaxed environment serving popular drinks and light bar meals from 10.00am onwards.

Accommodating up to 150 people, Vision Meetings and Events at The View Hotel has a multi-media conference hall with cinema-size screen. There are also 6 fully equipped seminar rooms.

Vows at The View Hotel are accommodated in our newly opened Horizon Suite offering unrivalled views Eastwards towards the Pier.

The View Hotel Eastbourne Grand Parade, Eastbourne, Sussex, BN21 4DN
  • Job RefINT4507
  • BranchThe View Hotel Eastbourne
  • LocationThe View Hotel Eastbourne, East Sussex
  • Salary/BenefitsCompetitive Salary
  • Contract typePermanent
  • HoursFull Time
  • Shift patternShift work including weekends
  • Hours per week40 Hours Per Week
  • Date posted15/03/2019
  • Closing date17/04/2019

Are you a hospitality superstar? If so, we want you to join our team!

We are a team of over 100 employees who are friendly, personable and strive for everyday success. Under-going an extensive refurbishment programme means our occupancy has increased year on year and we're now looking for committed candidates to join our team to help us meet the demands of our quickly growing business.

We want to hear from you if you feel that you can deliver outstanding customer service whilst surpassing our guests' expectations and help us to become known as the number one destination hotel within Eastbourne.

What can we offer you?

Competetive rates that all exceed National Living Wage.

Annual Staff Awards, Monthly Departmental Activities, Employee of The Month, Development Opportunities.

If you feel you can contribute to our on-going success, we want to hear from you!

About the Hotel:

Stay with us by the sea… The View Hotel Eastbourne, situated on the main promenade and is not just another luxury hotel. The Hotel offers 126 modern ensuite rooms and boasts the most amazing views of the English Channel seafront from majority of our public spaces, bar and restaurant, meetings & events rooms and beautiful balconies in our rooms. No matter the reason for your stay, we thrive on ensuring our guests are well looked after and have everything they could possibly want during their time with us…

About the Company:

Interstate Hotels & Resorts UK have been employed to manage the hotel on behalf of our owners, Unite the Union. Interstate Hotels & Resorts UK currently have a portfolio of over 70 hotels in the UK and Northern Ireland. Why not visit our careers site to keep up to date with all current opportunities: https://careers.interstatehotels.co.uk