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Conference Host Holiday Inn Reading - South M4, Jct.11, Basingstoke Road, Reading, Berkshire, RG2 0SL

We are currently recruiting for a Conference Host to work in our Meetings and Events spaces. You will need to achieve a high standard of customer care, creating the ultimate customer experience within our busy Meeting and Events rooms.

Key aspects to the role are as follows:

  • Greet Meetings and Events organisers, and ensure they receive prompt, courteous and efficient service
  • Set up Meeting rooms in accordance with Meetings & Events service standards
  • Arrange Food and Beverage breaks, and take orders for Food and Beverage
  • Liaise with Meetings & Events Sales Team for amendments or special requests from the guests
  • Assist organisers and delegates in all aspects required to ensure that their event runs smoothly 
  • Delivering excellent customer service to ensure guest satisfaction
  • Promote additional sales by taking opportunities to up-sell, in a manner that is professional and courteous

For this role you will need:

  • 1-2 years of Meeting and Events / Food & Beverage experience in a hotel or similar environment
  • Excellent interpersonal and communication skills
  • Great eye for detail and quality
  • Highly organised and flexible
  • Enthusiastic and a team player

Benefits:

The Holiday Inn Reading South is part of the Interstate Hotels Group, and offers a wide benefits package for all employees including:

  • Full training
  • Free uniform
  • Free Meals on Duty
  • 28 day holiday allowance
  • Free Health Club Membership
  • Free Car Park
  • Incentive schemes
  • Hotel discounts worldwide

The role is for 35 hours per week

Holiday Inn Reading - South M4, Jct.11
Basingstoke Road, Reading, Berkshire, RG2 0SL

  • Job Ref INT3946
  • Branch Holiday Inn Reading - South M4, Jct.11
  • Location Holiday Inn Reading - South M4, Jct.11, Reading
  • Salary/Benefits £8.25 per hour
  • Contract type Permanent
  • Hours Full Time
  • Hours per week 35
  • Posted date 11/01/2019
  • Closing date 08/02/2019

As the largest hotel brand in the world, Holiday Inn believe in the joy of travel for all, with one simple goal: to make all our guests smile. As part of the IHG family, we are committed to delivering True Hospitality to all. This hotel is managed by Interstate Hotels & Resorts; a world leading Management Company that operates over 450 franchised and independent hotels globally, working in partnership with the biggest brands in hospitality.