24027 http://careers.interstatehotels.co.uk/job-details.aspx?jobid=24027 True
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Food and Beverage Assistant Holiday Inn Hull Marina, Castle Street, Hull, East Yorkshire, HU1 2BX

The position is a  Full Time 40 hours contract and you would be required to work weekends, evenings and holidays (Christmas/New Years etc)

Our stylish hotel offers a fun and relaxed atmosphere for guests to kick back and relax during their stay - and it's a really great place to work too! 

If you like working evenings you’ll love the buzz of our restaurant and bar - serving a delicious range of meals and snacks with a great selection of wines, beers and drinks.  If your bright in the early mornings you’ll love working on our breakfast team – either cooking or serving the legendary breakfast.

Role & Responsibilities:

  • Work within the team on duty to ensure that all brand standards are met and provide exceptional levels of guest service. Your responsibility is to ensure that each guest has a problem free stay without any issues so they can relax and enjoy their time at our hotel.
  • To host breakfast and dinner, making sure guests are greeted with a warm smile, the buffet offering is to standard, and that the restaurant is clean and tidy at all times.
  • Be fully conversant with and ensure all ‘shift procedures’ are carried out during your shift (either Early or Late) within the Restaurant. This includes following procedures for opening shifts, cash handling, guest satisfaction, security, telephone policy, cashing up and closing a shift.
  • Responsibility must be taken for any problems or queries that arise during your shift, to either resolve them yourself or seek assistance from the Guest Service Manager on duty.
  • Be fully aware of the hotel product, facilities and services available in all departments and all relevant cost and prices. Roles are available in the lobby, restaurant and Hotel entrance areas to provide prompt and friendly service at all times.

Role Requirements:

  • Ideally you will have worked in a hospitality/food and beverage environment and be able to demonstrate initiative.
  • You will be someone who has a reputation for delivering great service and being fun to work with.
  • You will be committed to working on a weekly rota basis, which includes shift work and working weekends.
  • We don’t need you to be fully trained in systems and procedures, but we do need you to want to do a great job

Benefits:

In exchange for your hard work and dedication we offer a comprehensive benefits package which includes:

  • Discounted Hotel Room Rates worldwide
  • Discounted food and beverage
  • Free use of Fitness facilities off-peak
  • Pension Scheme operated by The People’s Pension 
  • Employee Assistance Programme

We focus on personality when recruiting new Team members. We seek individuals with creativity, a ‘thinking outside the box’ approach and the desire to be the very best in everything they do.

Think you have that 'sparkle' and 'can-do' attitude we look for in all of our Team?

Then we want to hear from you!

 

Holiday Inn Hull Marina
Castle Street, Hull, East Yorkshire, HU1 2BX

  • Job Ref INT4194
  • Branch Holiday Inn Hull Marina
  • Location Holiday Inn Hull Marina, Hull
  • Salary/Benefits £7.83 per hour for over 25's
  • Contract type Permanent
  • Hours Full Time
  • Hours per week 40
  • Posted date 10/01/2019
  • Closing date 12/02/2019

As the largest hotel brand in the world, Holiday Inn believe in the joy of travel for all, with one simple goal: to make all our guests smile. As part of the IHG family, we are committed to delivering True Hospitality to all. This hotel is managed by Interstate Hotels & Resorts; a world leading Management Company that operates over 450 franchised and independent hotels globally, working in partnership with the biggest brands in hospitality.