9159 http://careers.interstatehotels.co.uk/job-details.aspx?jobid=9159 false

Food and Beverage Assistant Crowne Plaza Felbridge, London Road, West Sussex, RH19 2BH

We are currently looking for Food & Beverage Assistants to join our growing team..

Our stylish hotel offers a fun and relaxed atmosphere for guests to kick back and relax during their stay - and it's a really great place to work too! 

If you like working evenings you’ll love the buzz of our restaurant and bar - serving a delicious range of meals and snacks with a great selection of wines, beers and drinks.  If your bright in the early mornings you’ll love working on our breakfast team.

Role & Responsibilities:

  • Work within the team on duty to ensure that all brand standards are met and provide exceptional levels of guest service. Your responsibility is to ensure that each guest has a problem free stay without any issues so they can relax and enjoy their time at our hotel.
  • To host breakfast and dinner, making sure guests are greeted with a warm smile, the buffet offering is to standard, and that the restaurant is clean and tidy at all times.
  • Be fully conversant with and ensure all ‘shift procedures’ are carried out during your shift (either Early or Late) within the Restaurant. This includes following procedures for opening shifts, cash handling, guest satisfaction, security, telephone policy, cashing up and closing a shift.
  • Responsibility must be taken for any problems or queries that arise during your shift, to either resolve them yourself or seek assistance from the Guest Service Manager on duty.
  • Be fully aware of the hotel product, facilities and services available in all departments and all relevant cost and prices. Roles are available in the lobby, restaurant and Hotel entrance areas to provide prompt and friendly service at all times.

Role Requirements:

  • Ideally you will have worked in a hospitality/food and beverage environment and be able to demonstrate initiative.
  • You will be someone who has a reputation for delivering great service and being fun to work with.
  • You will be committed to working on a weekly rota basis, which includes shift work and working weekends.
  • We don’t need you to be fully trained in systems and procedures, but we do need you to want to do a great job


In exchange for your hard work and dedication we offer a comprehensive benefits package which includes:

  • Discounted Hotel Room Rates worldwide
  • Discounted food and beverage
  • Free use of Fitness facilities off-peak
  • Employee Assistance Programme

We focus on personality when recruiting new Team members. We seek individuals with creativity, a ‘thinking outside the box’ approach and the desire to be the very best in everything they do.

Think you have that 'sparkle' and 'can-do' attitude we look for in all of our Team?

Then we want to hear from you!


Crowne Plaza Felbridge
London Road, West Sussex, RH19 2BH

  • Job Ref INT2218
  • Branch Crowne Plaza Felbridge
  • Location Crowne Plaza Felbridge, West Sussex
  • Salary/Benefits Competitive Salary and Hotel Benefits
  • Contract type Permanent
  • Hours Part Time
  • Shift pattern Combination of early and late shifts including weekends
  • Hours per week 20
  • Posted date 13/03/2018
  • Closing date 31/03/2018

This stylish hotel is in 6 miles from Hammerwood Park and 8 miles from Gatwick Airport.

The understated rooms have air-conditioning, flat-screen TVs and free Wi-Fi. Suites add lounge areas, and the honeymoon suite has a claw-foot tub and a private deck.

Leisure facilities include an indoor pool, tennis courts, a gym and a spa. The hotel offers afternoon tea, plus fine and casual dining at the 2 restaurants.