28889 http://careers.interstatehotels.co.uk/job-details.aspx?jobid=28889 false

Holiday Inn Fareham-SolentFood & Beverage Assistant

We are now looking for a Food & Beverage Assistant to join our team

Our team are at the heart of our hotel, are you a self-thinker, can you deliver on every promise and make every guest feel like a ten – our people are the most important part of our business, they are our hotels heartbeat.

Role & Responsibilities:

  • Work within the team on duty to ensure that all brand standards are met and at the heart of all decisions. Your responsibility is to ensure that each guest has a problem free stay without any issues so they can relax and enjoy their time at our hotel.
  • To make sure guests are greeted with a warm smile, the buffet offering is to standard, and that the restaurant is clean and tidy at all times.
  • Be fully conversant with and ensure all ‘shift procedures’ are carried out during your shift (either Early or Late) within the Restaurant. This includes following procedures for opening shifts, cash handling, guest satisfaction, security, telephone policy, cashing up and closing a shift.
  • Responsibility must be taken for any problems or queries that arise during your shift, to either resolve them yourself or seek assistance from the Food & Beverage Manager/Supervisor on duty.
  • Be fully aware of the hotel product, facilities and services available in all departments and all relevant cost and prices. Observe the lobby, restaurant and Hotel entrance areas and rectify any faults of tidiness and cleanliness.

Requirements

Role Requirements

  • Ideally you will have worked in a hospitality/food and beverage environment and be able to demonstrate initiative.
  • You will be someone who has a reputation for delivering great service and being fun to work with.
  • You will be committed to working on a weekly rota basis, which includes shift work and working weekends.
  • We don’t need you to be fully trained in systems and procedures, but we do need you to want to do a great job

 

Holiday Inn Fareham-Solent Cartwright Drive, Fareham, Hampshire, PO15 5RJ
  • Job RefINT4636
  • BranchHoliday Inn Fareham-Solent
  • LocationHoliday Inn Fareham-Solent, Fareham
  • Salary/BenefitsCompetitive Salary
  • Contract typePermanent
  • HoursFull Time
  • Hours per week40
  • Date posted10/04/2019
  • Closing date12/05/2019

As the largest hotel brand in the world, Holiday Inn believe in the joy of travel for all, with one simple goal: to make all our guests smile. As part of the IHG family, we are committed to delivering True Hospitality to all. This hotel is managed by Interstate Hotels & Resorts; a world leading Management Company that operates over 450 franchised and independent hotels globally, working in partnership with the biggest brands in hospitality.