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General Manager Holiday Inn Stevenage, St. George's Way, Stevenage, Hertfordshire, SG1 1HS

We have a fantastic role for a General Manager to lead and manage our established full service Holiday Inn in Stevenage. The hotel is a market leader within the town and has developed a strong cooperate base and loyalty from repeat guests. The hotel has brilliant meeting space and can hold up 400 guests theatre style and three hundred guests banqueting style. It has built a reputation for holding successful diverse events within the local community.

 This is a great hotel and team and we are looking for a GM that epitomises the Holiday Inn brand values:

  • Stand for something
  • Make a promise a keep it
  • Provide a guest experience worth talking about

As General Manager, you will drive you team forward in the hotels next phase of it’s development and continued presence as a market leader within the town. Within your role you will be


  • Welcoming – We want our guests to feel the warm genuine hospitality we pride ourselves on from the minute they walk through the door of a Holiday Inn hotel
  • Social – We want our guests to feel they can be themselves – make new friends and re-connect with family and friends
  • Reliable – We want our guests to know that we strive to deliver the same pleasing experience at every Holiday Inn Hotel
  • Innovation – Anticipation and delivering on the ever-changing needs of our guests is a big part of our continued success of the Holiday Inn brand.  


As General Manager of Stevenage you will


  • Have a strong focus on the delivery of exceptional guest care in a branded environment as well as the commercial performance of the business.
  • Develop your knowledge of the local corporate market to achieve sales in a competitive environment and maximising on revenue, managing occupancy and driving growth in the food and beverage side of the business.
  • You will be an ambassador for the guest journey and ensure brand values and service behaviors are delivered consistently in a professional and friendly environment.
  • Leading and developing a current great team across all departments to achieve exceptional performance across the key indicators of profit, people and RGI.
  • Developing a great business

The Candidate

  • Currently a General Manager or Senior Operations Manager role and possesses an integral understanding of the Holiday Inn brand.
  • You will have strong financial and commercial drive with a proven track record of success and results.
  • You are a self-motivated GM, who is highly visible to all areas of the business.
  • An industry professional who is looking for a rewarding challenge and takes ownership of running a business.
  • Strong leadership and communication style with the ability to engage with people at all levels, having a natural coaching and supportive management style.
  • You will aspire to take this business forward.

In return we have a competitive salary and benefit package and will invest in your ongoing career development in this fantastic brand, working in partnership with Interstate Europe Hotels & Resorts, the UK’s largest and fastest growing management company.

Holiday Inn Stevenage
St. George's Way, Stevenage, Hertfordshire, SG1 1HS

  • Job Ref INT2715
  • Branch Holiday Inn Stevenage
  • Location Holiday Inn Stevenage, Stevenage
  • Salary/Benefits Competitive Salary
  • Contract type Permanent
  • Hours Full Time
  • Posted date 16/04/2018
  • Closing date 18/05/2018

About The Holiday Inn Stevenage

Located in the heart of a major business hub of Stevenage with dozens of nearby tourist attractions, you are within minutes of major transport hubs: a 5 minute walk from Stevenage Railway Station, 20 minutes from London Kings Cross and London St Pancras International (for Eurostar), a 35 minute train ride to the historic city of Cambridge, and a 25 minute drive from London Luton Airport (LTN).

Situated in Stevenage town centre, just off junction 7 of the A1(M), this 4 star hotel is in an ideal location for both business and leisure travellers. Nearby tourist attractions include Knebworth House, Hatfield House, Paradise Wildlife Park and Harry Potter Warner Bros. Studio Tour. Guests can take advantage of the hotel’s FREE Wi-Fi available throughout the hotel, utilise the fully equipped on-site gym and relax in our Destinations Restaurant and Bar, offering a range of modern world cuisine.

Holiday Inn Express® Hotels

Do you want to work for one of the world’s fastest growing hotel brands? Holiday Inn Express is one of the fastest growing hotel brands in the world opening an average of two hotels a week, so there is sure to be one near you already or coming very soon! Our modern hotels provide both business and leisure travellers a fresh, clean, uncomplicated stay offering comfort, convenience and great value for money.