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Crowne Plaza Felbridge - GatwickGeneral Manager

Interstate Hotels & Resorts are now looking for an accomplished General Manager to take the helm at the exquisite Crowne Plaza, Felbridge.

Ideally located close to Gatwick Airport and 30 minutes from London, Felbridge offers a picturesque setting for the newly refurbished Crowne Plaza hotel. This 4-star resort boasts 116 bedrooms, destination restaurant, boutique gym and Chakra spa.

As Hotel General Manager your role will be to lead an established team of HOD’s to deliver key metrics in line with brand standards.

You will:

Report directly to the Regional Vice President of Operations (off site) have a strong focus on the delivery of exceptional guest care, as well as the commercial performance of the business.

Develop your knowledge of the local corporate market to achieve sales in a competitive environment and maximise on revenue, manage occupancy and drive growth in the Meetings & Events side of the business.

Be an ambassador for the guest journey and ensure brand values and service behaviours are delivered consistently in a professional and friendly environment.

Lead and develop a current great team across all departments to achieve exceptional performance across the key indicators of profit, people and RGI.

Have strong financial and commercial drive with a proven track record of success and results in order to develop a great business.

Maintain effective communication within the hotel and with all stakeholders.

To be successful in this role you will have:

  • An already exceptional track record driving business in a similar role within a Full-Service hotel or Resort
  • Experience working in a branded Hotel, preferably within IHG.
  • A strong commercial acumen
  • Effective communication and leadership skills, with the ability to communicate across of levels

 Overall your ability to create a culture of team engagement and service excellence will be key to this role along with your aspiration to grow the business.

In return we offer an industry leading salary and benefits package. As part of the Interstate family, you will have access to fantastic staff rates across our UK portfolio.

This hotel works in partnership with Interstate Europe Hotels & Resorts, the UK’s largest and fastest growing management company.

Crowne Plaza Felbridge - Gatwick London Road, East Grinstead, Sussex, RH19 2BH
  • Job RefINT4340
  • BranchCrowne Plaza Felbridge - Gatwick
  • LocationCrowne Plaza Felbridge Gatwick, West Sussex
  • Salary/BenefitsExcellent Salary plus Industry Leading Benefits
  • Contract typePermanent
  • HoursFull Time
  • Hours per week40 hours per week, additonal hours as required
  • Date posted11/02/2019
  • Closing date13/03/2019

Whether you are travelling for business or pleasure, you will appreciate the excellent range of facilities at the Crowne Plaza Felbridge-Gatwick hotel. The hotel boast 116 modern and stylish bedrooms, a relaxing spa and boutique gym, Bay Tree restaurant, QUBE bar and 8 purpose built meeting rooms.

Located less than 10 miles from Gatwick Airport, Crowne Plaza Felbridge-Gatwick is a convenient base for both business and leisure, within easy access of the M25 and M23.

The hotel is easily accessible by car - we offer free parking and also public transport: buses that stop just outside the hotel and the East Grinstead train station.

It is also located close to many fantastic local attractions including the Bluebell Railway, Ashdown Forest, Tullys Farm, Lingfield Race Course, Chartwell House (home of Winston Churchill) and has direct links to London.