20520 http://careers.interstatehotels.co.uk/job-details.aspx?jobid=20520 false

Hotel Administrator Holiday Inn Reading - South M4, Jct.11, Basingstoke Road, Reading, Berkshire, RG2 0SL

The post is for 30 hours per week and the days and hours of work will be negotiated with the appointed candidate.

You will have 3  main areas of responsibility around, Our People, The Guest and Compliance

Our People

You will be responsible for compiling and advertising all job vacancies on the hotel website and relevant job boards and ensuring a seamless candidate experience from application through to appointment supporting the management team in the selection process.

You will issue all HR paperwork including a contract of employment, references, maternity and paternity; and input of employee data into our payroll system

You will assist in the induction and training of new team members and support managers with Employee Relations matters relating to disciplinary and grievance.

You will also be required to act as a liaison between the Area HR Business Partner and to submit HR data on a monthly basis to the Regional Team.

You will support the General Manager with general administrative tasks.

The Guest

You will respond in a professional and timely manner to all guest correspondence including enquiries and complaints.


You will report on all legislative areas on the hotel compliance system coordinating responses from the Hotel Management Team.

The ideal candidate in addition to having a great passion for people and delivering great guest service will ideally be from the hospitality sector with an interest in Human Resources, you may have held an administrative role previously.

Strong IT skills are essential especially with regard to the Microsoft Office programmes, Outlook, and previous knowledge of the Fourth Hospitality system would be an advantage.


In exchange for your hard work and dedication, we offer a competitive benefits package which includes:

  • Discounted Hotel Rooms Worldwide
  • Discounted food and beverage
  • Access to the Leisure facilities ( some charges may apply)
  • Pension scheme operated by the Peoples Pension
  • Employee Assistance Programme
  • Free Meals on duty
  • Free Car Parking

Holiday Inn Reading - South M4, Jct.11
Basingstoke Road, Reading, Berkshire, RG2 0SL

  • Job Ref INT3741
  • Branch Holiday Inn Reading - South M4, Jct.11
  • Location Holiday Inn Reading - South M4, Jct.11, Reading
  • Salary/Benefits Competitive Salary
  • Contract type Permanent
  • Hours Full Time
  • Shift pattern 30 hours per week over 5 days
  • Hours per week 20 hours per week
  • Posted date 11/10/2018
  • Closing date 13/11/2018

Our recently refurbished hotel is a 14 minute walk from Madejski Stadium, and 2 minute drive from Junction 11 of the M4.

Our modern rooms feature flat screen TVs, desks, and tea and coffee making facilities. Children age 18 and under stay free in a family room.

Our Open Lobby serves Breakfast and British/International dishes. Additional amenities include a bar, fitness centre, an indoor pool and 11 meeting rooms. Parking and WIFI are free.