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Holiday Inn Coventry M6 J2Hotel Receptionist

We now have an exciting opportunity to recruit a Receptionist to join our team which is part of the Interstate Hotels and Resorts expanding portfolio. Not only will our guests seek reassurance they have made the right choice, but they will look to you for local insight and a friction-free experience by creating a warm and friendly atmosphere.

Working within the Front Office team you will achieve a high standard of customer care, creating the ultimate customer experience within our busy and vibrant hotel.

Key aspects to the role are as follows:

  • Welcomes customers to the hotel
    • Check in and Check out guests
    • Answer the telephone
    • Process payments
    • Make reservations
    • Deal with all general guest requests and queries

Within the role you will be

  • Yes I Can! Attitude
    • Ability to deliver great customer service
    • Thrive on taking responsibility and working in an empowered environment
    • Innovative and outgoing
    • Hungry for personal development
    • Fluent in English
    • Ideally you will have previous experience in a similar post and will have worked with Fidelio/Opera
    • Team player

What we offer you!

  • Free Staff Parking
  • Free Meals on Duty
  • Discounted hotel room rates for both Managed and Brand hotels
  • Health Club Access
  • Free Uniform
  • Pension Scheme
  • Rewards & Recognition Programme


Holiday Inn Coventry M6 J2 Hinckley Road, Coventry, West Midlands, CV2 2HP
  • Job RefINT4337
  • BranchHoliday Inn Coventry M6 J2
  • LocationHoliday Inn Coventry M6 J2, Coventry
  • Salary/BenefitsCompetitive Salary & Exceptional Benefits
  • Contract typePermanent
  • HoursPart Time
  • Shift patternAM/PM including weekend work
  • Hours per week32
  • Date posted11/02/2019
  • Closing date30/05/2019

As the largest hotel brand in the world, Holiday Inn believe in the joy of travel for all, with one simple goal: to make all our guests smile. As part of the IHG family, we are committed to delivering True Hospitality to all. This hotel is managed by Interstate Hotels & Resorts; a world leading Management Company that operates over 450 franchised and independent hotels globally, working in partnership with the biggest brands in hospitality.