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Ibis Budget Hotel LeicesterReceptionist Team Member

Looking for a company where you can develop, are encouraged to provide impressive customer service (both internally and externally), show you care, be empowered to WOW!

We are now recruiting a multi skilled Guest Service Assistant/Team Member who will work with both the Front Office and the F&B team, you will achieve a high standard of customer care, creating the ultimate customer experience within our busy and vibrant hotel.

Key aspects to the role are as follows:

  • The big Welcome to customers to the hotel
  • Check in and Check out guests
  • Answer the telephone
  • Process payments
  • Make reservations
  • Deal with all general guest requests and queriesDelivers a wide range of guest services (breakfast, evening meals)
  • Within the role you will be

Yes I Can! Attitude
• Ability to deliver great customer service
• Thrive on taking responsibility and working in an empowered environment
• Innovative and outgoing
• Hungry for personal development
• Fluent in English
• Ideally you will have previous experience in a similar post and will have worked with Fidelio/Opera
• Be a Team player

Great Benefits are aligned to joining Interstate’s portfolio, not only do Interstate offer great discounts for Staff, Friends & Family within all their UK hotels, but you also get to experience Accor benefits World Wide!!!  Interstate also have a very successful Training Academy to support your development and career across all brands.



Ibis Budget Hotel Leicester Leicester North Services, A6 A46 Junction, Birstall, Leicester, Leicestershire, LE4 3BT
  • Job RefINT4553
  • BranchIbis Budget Hotel Leicester
  • LocationIbis Budget Hotel Leicester, Leicester
  • Salary/BenefitsCompetitive Salary
  • Contract typePermanent
  • HoursPart Time
  • Hours per week30h aprox
  • Date posted26/03/2019
  • Closing date02/07/2019

The Ibis Leicester Budget is part of an International hotel company Accor, working in partnership with one of the UKs leading hotel management companies, Interstate Hotels & Resorts. Each employee working for our hotel is a 'Heartist'; a master of the art of hospitality who serves guests from the heart, with curiosity and inventiveness. We promise our guests that they will “Feel Welcome”, and we promise our employees that they will “Feel Valued”, that we will recognise a talent in each of them and make them the actors of their own progress.