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Meetings and Events Operations Assistant Holiday Inn Maidstone-Sevenoaks, London Road, Sevenoaks, Kent, TN15 7RS

Working within the Food and Beverage Department you will achieve a high standard of customer care, creating the ultimate customer experience within our busy Academy.

Key aspects to the role are as follows:

*Greet Meetings and Events organisers, and ensure they receive prompt, courteous and efficient service
• Set up Meeting rooms in accordance with Meetings & Events service standards
• Liaise with Meetings & Events Sales Team for amendments or special requests from the guests
• Delivering excellent customer service to ensure guest satisfaction
• Promote additional sales by taking opportunities to up-sell, in a manner that is professional and courteous
• Implement and follow up standards, operating procedures and Health & Safety policies
• Working in the various Food & Drink outlets in the hotel

Requirements

For this role you will need:

  • • Excellent interpersonal and communication skills
    • Great eye for detail and quality
    • Highly organised and flexible
    • Enthusiastic and a team player

 

Holiday Inn Maidstone-Sevenoaks
London Road, Sevenoaks, Kent, TN15 7RS

  • Job Ref INT4096
  • Branch Holiday Inn Maidstone-Sevenoaks
  • Location Holiday Inn Maidstone-Sevenoaks, Sevenoaks
  • Salary/Benefits Competitive Salary, discounted hotel room rate world wide, complimentary use of the hotel leisure facilities.
  • Contract type Permanent
  • Hours Part Time
  • Hours per week 25
  • Posted date 13/12/2018
  • Closing date 31/01/2019

As the largest hotel brand in the world, Holiday Inn believe in the joy of travel for all, with one simple goal: to make all our guests smile. As part of the IHG family, we are committed to delivering True Hospitality to all. This hotel is managed by Interstate Hotels & Resorts; a world leading Management Company that operates over 450 franchised and independent hotels globally, working in partnership with the biggest brands in hospitality.