Scheduled to open in Summer 2024, the dual-site Hyatt Place Hotel and Hyatt House Apartments is ideally located in Sovereign Square at the heart of Leeds City Centre. Offering 312 keys in total, the site will be comprised of a 224-bedroom Hyatt Place Hotel, complete with 4 boardroom style meeting rooms and destination rooftop bar; and an 88 apartment Hyatt House extended stay concept with F&B offering.

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between.

What is in it for you?

As part of the Aimbridge team, you will have access to a suite of benefits that include:

• Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
• Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 24/7 access to our employee assistance programme
• 33 days holiday
• Annual bonus scheme

A day in the life of…

As Operations Manager you will create and implement standard operating procedures to be adhered to across all departments, ensuring performance is managed effectively at all levels. You will work with the Senior team to contribute to the overall strategic plan for the business, utilising all available opportunities to drive revenue and manage the overall running of the hotel in the GMs absence, monitoring guest feedback and actioning where appropriate. Finally, you will support HOD’s to effectively recruit and develop their teams and ensure a culture of team engagement and service excellence is always adhered to.

What do we need from you?

• Experience and a successful track record of managing at HOD level within a hotel or hospitality venue, experience within a major global brand is preferred.
• You'll have extensive experience of working within structured team environment and able to demonstrate effective influencing skills.
• You'll be highly commercially driven, thinking like a customer but acting like an owner at all times.
• Highly motivated and enthusiastic and good team player.
• Experience managing a busy team to improve their performance through coaching and feedback, and create performance and development goals for colleagues, recognising good performance. 

Interested? Click apply and start your journey with Aimbridge EMEA today. Your dream job awaits…

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our Global community and enabling everyone to Be Their Best Selves.