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The View Hotel EastbourneRestaurant Manager

Have you got what it takes?  Do you lead from the Front? Can you drive passion, flair & creativity!!

We are now looking to recruit an experienced Restaurant Manager, who will thrive on the successful running of this busy and vibrant waterfront restaurant.

What are we looking for?

As Restaurant Manager, you will need at least 2 years proven management experience, you must be able to demonstrate excellent people skills, training, developing and driving your team, whilst maximizing every opportunity to increase sales, resulting in an efficient and smooth service that creates an ambiance second to none.

You will need ambition and personality to be able to market the business as well as manage all financial aspects in order to drive the business successfully. We will be looking for someone that has flair, a great personality, and will leave their mark on this Restaurant.

You must be able to keep calm under pressure, be confident, organised, maintain a hands on management culture, and have exceptional attention to detail. Motivating your team to drive great service delivery is a MUST.

Experience working with hotel systems is essential, along with a good understanding of excel and word.

Key responsibilities

  1. Ensure every guest visiting the Artisan Restaurant and taking room service has the best possible experience.
  2. Active involvement with the Food & Beverage Manager to develop and support forecasted business for the Artisan Restaurant and events taking place, with targets in place for the team.
  3. Active participation in the sales, marketing and promotion of the hotel and food & beverages, packages, offers and promotions.
  4. Submit weekly rota/payroll forecasts to the Food & Beverage Manager to ensure adequate staffing levels to support the delivery of the business forecast but remain within wage allocations.
  5. Ensure operating procedures are defined and all staff are trained and monitored for adherence. Ensure that in instances where procedures are not followed for any reason, investigations and appropriate action is carried out to prevent reoccurence.
  6. Proactively, gain and monitor guest feedback and communicate to all concerned to ensure service and product delivery improvement.
  7. Carry out recruitment & selection of staff, in conjunction with the Food & Beverage Manager, Operations & HR Manager.
  8. Induct and train new team members following departmental specific skills training matrix- carrying out job chats & probationary reviews.
  9. Carry our performance reviews 6 monthly for all staff. Appropriately plan & deliver training and development for the team.
  10. Attend Food & Beverage meetings and conduct monthly team meetings.
  11. Ensure that daily briefings of the team are carried out to update staff on service and special requirements and targets.
  12. Develop initiatives that will incrementally improve sales, paying particular attention to high margin items.
  13. Take full ownership of Artisan Restaurant related elements of iF&B including initiatives across the whole of F&B and ensure all team members are fully trained on the policy.
  14. Personally develop and maintain positive relations with all clients/ customers.
  15. Ensure that restaurant teams are developed to deliver hotel standards, whilst displaying a proactive and innovative approach to skill development and enhancement in your team.
  16. Carry out Duty Management shifts according to monthly rota.
  17. These responsibilities are not an exhaustive list and you may be required to undertake other duties as and when deemed required by management.

About the Hotel:

Stay with us by the sea… The View Hotel Eastbourne, situated on the main promenade and is not just another luxury hotel. The Hotel offers 126 modern ensuite rooms and boasts the most amazing views of the English Channel seafront from majority of our public spaces, bar and restaurant, meetings & events rooms and beautiful balconies in our rooms. No matter the reason for your stay, we thrive on ensuring our guests are well looked after and have everything they could possibly want during their time with us…

Are you a hospitality superstar? If so, we want you to join our team!

We are a team of over 100 employees who are friendly, personable and strive for everyday success. Under-going an extensive refurbishment programme means our occupancy has increased year on year and we're now looking for committed candidates to join our team to help us meet the demands of our quickly growing business.

We want to hear from you if you feel that you can deliver outstanding customer service whilst surpassing our guests' expectations and help us to become known as the number one destination hotel within Eastbourne.

What can we offer you?

Competetive rates that all exceed National Living Wage.

Annual Staff Awards, Monthly Departmental Activities, Employee of The Month, Development Opportunities.

If you feel you can contribute to our on-going success, we want to hear from you!

About the Company:

Interstate Hotels & Resorts UK have been employed to manage the hotel on behalf of our owners, Unite the Union. Interstate Hotels & Resorts UK currently have a portfolio of over 70 hotels in the UK and Northern Ireland. Why not visit our careers site to keep up to date with all current opportunities: https://careers.interstatehotels.co.uk

So....

So if you have a great personality, are results driven, and can be a valued team member, especially during pressured times, then we want to hear from you!

 

The View Hotel Eastbourne Grand Parade, Eastbourne, Sussex, BN21 4DN
  • Job RefINT4510
  • BranchThe View Hotel Eastbourne
  • LocationThe View Hotel Eastbourne, East Sussex
  • Salary/BenefitsCompetitive Salary
  • Contract typePermanent
  • HoursFull Time
  • Shift patternFlexible
  • Hours per week40
  • Date posted16/03/2019
  • Closing date18/04/2019

Are you a hospitality superstar? If so, we want you to join our team!

We are a team of over 100 employees who are friendly, personable and strive for everyday success. Under-going an extensive refurbishment programme means our occupancy has increased year on year and we're now looking for committed candidates to join our team to help us meet the demands of our quickly growing business.

We want to hear from you if you feel that you can deliver outstanding customer service whilst surpassing our guests' expectations and help us to become known as the number one destination hotel within Eastbourne.

What can we offer you?

Competetive rates that all exceed National Living Wage.

Annual Staff Awards, Monthly Departmental Activities, Employee of The Month, Development Opportunities.

If you feel you can contribute to our on-going success, we want to hear from you!

About the Hotel:

Stay with us by the sea… The View Hotel Eastbourne, situated on the main promenade and is not just another luxury hotel. The Hotel offers 126 modern ensuite rooms and boasts the most amazing views of the English Channel seafront from majority of our public spaces, bar and restaurant, meetings & events rooms and beautiful balconies in our rooms. No matter the reason for your stay, we thrive on ensuring our guests are well looked after and have everything they could possibly want during their time with us…

About the Company:

Interstate Hotels & Resorts UK have been employed to manage the hotel on behalf of our owners, Unite the Union. Interstate Hotels & Resorts UK currently have a portfolio of over 70 hotels in the UK and Northern Ireland. Why not visit our careers site to keep up to date with all current opportunities: https://careers.interstatehotels.co.uk